Information provided by you: We collect the information you provide when you make inquiries or purchase products and/or services through our channels: website, social networks, telephone contact, email and signed contracts. If you do not want to provide the requested information (mandatory or not), you may not be able to take full advantage of our services. Such information may include your name, address, email, telephone number, ethnicity and identification documents. Information collected automatically: When you use this website, the server may automatically recognize you through a cookie or other tracking technology. These technologies act as unique identifiers, allowing us to tailor the site to your specified interests and track your activity. This information may be added to your user profile and used to deliver offers and advertisements that we believe are relevant to your interests.
2. USE OF INFORMATION
We may use the information collected about you to: respond to your inquiries and requests; keep you informed about our services through SMS, MMS, direct mail, communication applications (such as WhatsApp), among other resources; develop new products and improve our business; and use your data for analytical and statistical purposes.
We have certain legal bases for collecting and processing your information: (a) upon consent; (b) compliance with a legal obligation; (c) for performance of contract or preliminary procedures; (c) for the regular exercise of rights in judicial, administrative or arbitration proceedings; and (d) serve the company's legitimate interests.
3. INFORMATION SHARING
In addition, we may share your information to: (a) respond to legal proceedings; (b) respond to legal requests made by authorities; (c) corporate transactions (merger, acquisition or sale); (d) audits; and (e) for suppliers when it is essential for the execution of the services;
All plausible technical measures of the current state of technology are adopted in order to guarantee the security of personal data and to prevent their alteration, loss, processing and unauthorized access, whether from human action or from natural actions, physical or electronic
5. YOUR PRIVACY RIGHTS
You are entitled, when applicable, to obtain upon request: confirmation of the existence of treatment; access to data; correction of incomplete, inaccurate or outdated data; anonymization, blocking or deletion of unnecessary, excessive or processed data in violation of legislation; portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets; deletion of personal data processed with the consent of the holder; information on public and private entities with which the controller shared data; information about the possibility of not providing consent and about the consequences of denial; and revocation of consent.
6. RETENTION AND DISPOSAL PERIOD
Your personal information will be retained for as long as necessary until the faithful performance of our services, except when a longer retention period is required or permitted by law. Once the period has expired, the data will be properly eliminated and backups included.
7. TRAINING AND AWARENESS
Through an ongoing schedule of training and awareness on the topic of Privacy and Data Protection, the company provides its employees with all the subsidies to ensure proper protection of their personal data.
9. TALK TO US
Initial version dated 15/09/2021.